98%
Of client teams report faster query resolution after moving intake, triage, and follow-ups into one workspace.
AI ticket analysis·Project Q&A·Email intake
Every client query, tracked in one place.
Client teams spend most of their time on coordination work. Query Tracking automates it.
AI built around your active tickets
Your team gets instant insight into open work, clear answers to project questions, and automatic ticket creation from client email.
Analyzes active tickets
AI reads open queries across a project: status, priority, overdue items, and blockers at a glance.
Answers project questions
Ask in plain language and get responses grounded in your indexed ticket data, not generic guesses.
Email to ticket
NewClients email their issues and AI parses the message to create a tracked ticket with the right context.
See AI in action
From ticket analysis and project Q&A to email intake, every workflow stays connected to your live query data.
AI analyzes active tickets and answers project questions
Query Tracking · AI Assistant
Summarize active tickets for Legal. Any blockers?
11 active tickets in Legal:
- 3 overdue · 2 high priority · 1 blocked
- QRY-1042 · Compliance report
- QRY-1015 · Contract amendment
Blocker: waiting on client sign-off for QRY-1042.
Ask about status, priority, or overdue work…
Ask anything about your project's active tickets
Type a question and get answers grounded in live ticket data. New: clients can email issues and AI creates the ticket for you.
New: Email intake
2.4K
SKHRKNMT
Queries tracked across projects, assignees, and review stages every month.
Ready to put AI on your tickets?
Analyze active work, answer team questions, and capture client emails as tracked tickets.
Trusted by industry leaders
Teams use Query Tracking to move faster, stay aligned, and deliver clearer answers to every client ask.
Query Tracking cut our response time in half. The kanban view keeps every client query visible at a glance.
AM
Amit Sharma
Product Manager
Clients email their issues and tickets appear automatically. Our team asks the AI about overdue work instead of digging through spreadsheets.
PR
Priya Verma
Team Lead
Role-based access lets us onboard clients safely. Each company sees only what they should.
NE
Neha Kapoor
Operations Manager
Built for client-facing teams
Track every query from intake to resolution
- AI ticket analysis
- Email to ticket
- Project Q&A
See the platform.
start tracking today.
Let's clear a few things up
Quick answers about how Query Tracking works, who it's for, and how your team can get value from day one.